How It Works

  1. Tell us about yourself and what you bought (or would like to buy)
  2. Border Bee will verify the details of your import
  3. Choose your payment method
  4. Your release request will be submitted to Customs and your import will continue its journey to you. Hooray!

We can release any import at any port by any carrier–this includes UPS, FedEx and DHL parcels!

Our Fees

Please click below to obtain a quote for a one-time importation. If your business is importing consistently, please contact us directly for a discounted schedule! rfq@borderbee.com

What is Customs?

Besides being something that most shoppers and travellers forget about, Customs agencies exist to secure borders and to collect duties and taxes on goods purchased abroad. Duties and taxes are applied to ensure an even trade balance. In Canada, this function is performed by the CBSA.

What is a broker?

Also known as a customs house agent, a broker represents you in all commercial issues pertaining to Customs: completing forms, advising regulations and obtaining the release of your goods. Once released from Customs’ control, your goods are free to be delivered by the carrier. For individuals, a customs broker can release your purchases when you are not physically present to do so.

What taxes will I owe?

GST (5%) is payable on all importations, in addition to potential duties (ranging from 3%-18%). For individuals importing personal goods, HST or PST are also applicable depending on your province of residence or the port of release.

About Us

Border Bee is a new customs service born from the demand of a novel importing community: You. The growth of e-commerce has turned many businesses into reluctant importers, exposed to the compliance and supply-chain risks of a traditional distributor. Luckily, Border Bee is here to help!

Selling to Canadians

Not only is doing business in Canada a great opportunity to increase your sales, it also a great place to cut your teeth and learn about selling internationally–the restrictions, conditions and benefits. Whether you want to offer DDP terms to your Canadian buyers, shift your inventory to Canada, or establish a permanent presence here–Border Bee can help guide your decisions and make this learning curve an easy one.

Amazon.ca FBA sellers, we can streamline your registration!

FBA Canada

Look no further for assistance getting your fulfillment set up in Canada with Amazon.ca. Registering for an importer number should be the first step. You are a mere few clicks away from becoming an international company!


Benefits of FBA Canada

  • Faster delivery times to your customers
  • Cost savings on shipping and customs
  • Greater market access (increase revenue by 10%)
  • Learn about international sales in a friendly environment, eh!

What about shipping the goods to FBA? Don’t I need a delivery appointment?

Whether your goods are shipping from Kentucky or Shenzhen, all outbound and inbound logistics can be handled for you from the pick-up at origin to the delivery appointment at FBA.

Doesn’t Canada require a lot of additional paperwork?

All requirements are met through our account set up. GST registration is a must (!) but dealing with value-added taxes in Canada will ease your international expansion elsewhere.

What if I need additional assistance once my goods are in Canada?

We are happy to help you with all your service needs. Whether its labelling requirements, tax compliance, or bilingual service–we can assist you with every step required to succeed in Canada.



Tired of brokerless imports taking up space on your dock for days on end? Border Bee will happily arrange clearance for these shipments so that you can keep your distribution center flowing.


Ever dream of becoming a broker just so you don’t get stuck at the border with a one-time shipment? Border Bee can help you out. If you are carrying loads for casual importers or one-time importers, we promise the quickest clearance possible for your customer and your fleet.

E-commerce Developers

Are you developing or providing e-commerce solutions, but haven’t got a clue about customs, logistics or international trade? Border Bee would love to chat with you! Together we can make international transactions a less painful process for everyone.

Get in touch, don’t be shy: partners@borderbee.com

Contact us


T: (800) 604-4121
F: (800) 491-7063

Reception hours: 9 – 5 EST

E-mail support (24/7): info@borderbee.com

PARS clearance (24/7): customs@borderbee.com

Callers outside North America: 514-448-1788


4270 Boul St-Laurent #207

Montréal, QC H2W 1Z3

638 Broughton Street #330

Vancouver, BC V6G 3K3

6299 Airport Rd, Suite 401

Mississauga, Ontario L4V 1N3